City Payment Portal

The City of Morganton has partnered with Tyler Technologies to create an online customer portal where residents can access account information as well as pay a bill. Customers can view information such as billing history, usage history and meter reading history for their electric and water accounts. Information about property tax will also be added in the near future.

Go to the Payment Portal

Morganton, NC Municipal Online Payments Portal: New User Registration

Step 1: Go to the Payment Portal

Screenshot of the billing software main webpage

Step 2: Click Sign In / Register (top right).

screenshot of the billing software sign up page

Step 3: Click Create an account (bottom).

 

account creation webpage screenshot

Step 4: 

Provide your email, first and last names, and create a password (8+ characters with 1 uppercase, 1 lowercase, and 1 number). Click Sign up to finish.

registration screenshot

Step 5:

Enter the 6-digit verification code emailed to you from Community Access Identity, then click Verify.

Step 6: 


Optional: Click Set up next to your preferred security method to add extra account protection.

Step 7: 


Click Continue to complete registration.

Screenshot of registration security page

Adding your Utility Billing Account to your Profile

Step 1. 

When signed in, select Utility Billing under Available Services (right).

Billing software registration page screenshot

Step 2:


Click Add Account under the Accounts section.

adding account webpage screenshot

Step 3:

Enter your Account Number (include all dashes) and Last Payment Amount. Click Add account to finish.

adding account webpage screenshot