The City of Morganton follows a varying, credit-based deposit policy. The standard deposit is $300.00 for all utilities – electric, water and sewer. Customers do have the option to apply for a lower deposit at an additional cost of $10.00. If a customer wishes to apply for a lower deposit, the City will run a verification check to determine the customer's eligibility.
Some exceptions apply:
- Water customers who live outside the City limits must pay double the amount for water deposits.
- Homeowners do not have to pay a deposit.
- Customers with a one-year payment history without late fees being assessed do not have to pay a deposit.
- A letter of credit from another utility company stating that the customer has had a good payment history for the same service for the past 12 months may also be provided in lieu of a cash deposit.
Deposit Refund
Residential customers who have had a good payment history for 12 months can request their deposit be applied to their account as a credit. Customers who do not request a credit will have their deposit applied to their final bill.
Great Credit - $150 deposit
Customers with great credit will receive a green light and will be eligible for a deposit rate of $150.00.
$100 for electric
$20 for water
$30 for sewer
$150 total deposit
Good Credit - $200 deposit
Customers with good credit will receive a yellow light and will be eligible for a deposit rate of $200.00
$130 for electric
$30 for water
$40 for sewer
$200 total deposit
Poor/No Credit - $300 deposit
Customers with poor credit will receive a red light and must pay the standard $300.00 deposit to receive service.
$210 for electric
$30 for water
$60 for sewer
$300 total deposit (standard deposit)