The City of Morganton is excited to announce the implementation of an emergency notification system called Burke Alert.
The system, which Burke County Government already has in place, is called RAVE Mobile Safety (also called Burke Alert). In partnership with Burke County, the City has access and ability to use this software, as well, for emergency and non-emergency events involving the City of Morganton. There are city-specific notification lists that new and current users can elect. Notifications options include utility outage alerts, road closures/construction and general public information, etc.
Burke Alert powered by Smart911 enables residents and travelers to Burke County to sign up for free at alerts.smart911.com to receive timely and actionable emergency alerts via email, text, or voice message. They can also identify when and how they are alerted and communicated with before, during, and after emergencies.
For those who have already signed up through Burke County, you can log-in to your account and opt-in for the new notification lists specifically for the City of Morganton. These lists will have “City of Morganton” at the start of each list so there is no confusion between Burke County and City of Morganton notification lists.
Please see below instructions for signing up for Burke Alert
Step 1 – Visit https://www.smart911.com/ to make your account. You will need to have a working email address and phone number. When creating your account, it will ask if you have a group code. There is no group code. You will need to fill in all the required information to create the account
If City of Morganton residents have already signed up through Burke County, you can still login into your account and opt-in to new notification lists specifically for the City. These lists will have “City of Morganton” at the start of each list so there is no confusion between Burke County and City of Morganton notification lists.
In the process of making your account you have the option of including your address and more details about your household, current medical conditions, etc. This is to assist emergency medical staff, when they respond to your address listed on your account. If you call 911 from the phone number listed on the account, all your profile information that you have chosen to include will be seen by 911 operators.
Step 2 – Once you have created your account, go to the “Alerts” tab on your profile page and select the notifications you wish to receive. Once you have selected the notifications, click “Save”. You can be alerted via mobile txt, email or phone call. You can make changes to your account at any time.