Customer Service Specialist – CoMMA: This position provides administrative support and customer service, primarily working in the box office and “front of theater”.

Duties include acting as the primary receptionist for telephone calls and walk-in requests; handling tickets sales (both online and in person); maintaining office records related to sales & billing; recording and submitting employee payroll records, assisting in marketing and public relations tasks; performing various errands and tasks related to patron and performer hospitality, such as artist transportation on show days and auditorium operations; scheduling and maintaining art gallery activities via gallery guild; assisting in light janitorial and maintenance duties based on the demands of the auditorium; and other related duties. 

Successful candidate will provide polite, courteous, and helpful customer service and be able to communicate effectively in person, via internet and by telephone and be able to operate a computer, calculator, fax, copier and related equipment.  Two year associates degree and some customer service background or experience preferred.  A valid driver’s license is required.  

Salary range is $ 27,563 - $ 41,345.

Position open until filled. EOE/ADA.


Download an Application

Applications must be received in the Human Resources Department by the closing date above.

Job Application - Word Save file after opening!

Email applications to This email address is being protected from spambots. You need JavaScript enabled to view it. , mail them to Human Resources, City of Morganton, PO Box 3448, Morganton NC 28680-3448, or drop them off in person at City Hall, 305 E. Union St. Suite A100, Morganton, NC 28655 .

For more information call, 828-438-5253 .

City Contact


This email address is being protected from spambots. You need JavaScript enabled to view it.

Staff Directory

305 E. Union St. Ste A100
Morganton, NC 28655 i Google Maps 16x16

morganton logo color 200px