To turn on or transfer electric, water, and sewer service, or to sign up for cable television, internet, or home phone service, follow these steps.

 

cs-Getting Utilities-water-40pxcs-Getting Utilities-CFL-40pxElectric, Water and Sewer Service

To turn on or transfer Electric or Water/Sewer service

1. Go in person to the Customer Service Desk in City Hall at 305 East Union Street, Suite A100.  You can turn into the main City Hall Parking lot from Bouchelle Street, or East Union Street.  Walk under the water tower (Morganton Trading Company) into the City Hall offices.

2. Take one of the following:

a. a North Carolina driver's license

b. another state driver's license

c. a United States government issued picture ID.

3. Call 828-438-5245 if you have questions.

4. Utility Depositsexclamation 30x30

5. You may also fill out an application for services by downloading, completing and emailing us this application for services:

Once you complete the application for services, email it to This email address is being protected from spambots. You need JavaScript enabled to view it.. After you email your completed application, please call us at 828-438-5243 or 828-438-5242 to complete your account setup. The Customer Service Representative on the other end of the line will walk you through the next steps in completing your account setup. The Customer Service Representative will tell you if a deposit is needed for your account. 

cps compas xstream logoCoMPAS Cable TV, Internet and VOIP Home Phone

To get CoMPAS Cable TV, Internet, and Home Phone Service,

1. Go in person to City Hall at 305 East Union Street, Suite A100. Need directions to City Hall? i map

2. Go to the CoMPAS Cable department with the following:

a. A government issued picture ID, and 

b. First month's payment

3 Call call 828-438-5353 or email This email address is being protected from spambots. You need JavaScript enabled to view it. if you have questions.

Visit the CoMPAS Website.

City Contact

828-437-8863

This email address is being protected from spambots. You need JavaScript enabled to view it.

Staff Directory

305 E. Union St. Ste A100
Morganton, NC 28655 i Google Maps 16x16

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