The City’s Electric Services and Public Works Departments are preparing for the possibility of power outages and downed trees as a result of inclement weather predicted to move into our region overnight that could cause icy conditions. City crews are aware of the possibility of widespread outages, slick roads, and fallen trees, and are ready to respond.

Electric Services Director Brooks Kirby said crews are on standby, trucks have been fueled, and equipment is on hand to replace or repair parts of the City’s power system that may suffer damage as a result of inclement weather.

Public Works Director Michael Chapman said crews have been spreading salt and sand on City roads since noon Wednesday to prepare for the potential for ice. Public Works crews are on standby, and are prepared to help clear fallen trees and debris to help power restoration efforts. Chapman asked that residents please refrain from parking on the streets overnight so City trucks are free to maneuver and clear roads safely and efficiently.

If City of Morganton electric customers experience an outage, they should call 828-438-5277 to report the outage. Reporting the outage on social media does not notify City crews that you are without power. By calling 828-438-5277, it ensures City crews are notified of your power outage and can respond to restore power as quickly and safely as possible.

Kirby asked that if outages occur, for citizens to please be patient as City crews work as quickly and safely as possible to restore power for all City customers.

“If the roads are unsafe for cars to travel on, they are unsafe for our trucks to travel on, too,” Kirby said. “We will work as quickly as we are able to restore power to all our customers. Many times, when our linemen are leaving home during a storm to report to work, they are leaving their own families in the dark so they can restore power to our customers. We understand that prolonged outages are not ideal, and they are the last thing we want to encounter during this storm. I can assure you our crews will work as hard as they can to get the power back on for any of our customers experiencing an outage.”

City Contact

828-437-8863

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Staff Directory

305 E. Union St. Ste A100
Morganton, NC 28655 i Google Maps 16x16

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