The Field Operations Bureau manages police and fire operations that include the Patrol Division, Criminal Investigations Division, and Special Operations Division. Specialty units within Public Safety include the School Resource Officer Program, D.A.R.E. (Drug Awareness Resistance Education), Community Policing, the K-9 program and Police and Fire Reserves. Morganton Public Safety Officers also participate in the Burke County Narcotics Task Force.
The Support Services Bureau is directed by Maj. Ryan Lander.