Finance Department

The Finance Department is responsible for the fiscal activities of the city. The department is divided into divisions including accounting and payroll; purchasing; budget; customer service, utility billing, and payment processing; and tax billing and tax payment processing.

The Finance Department is responsible for the City's annual budget, preparing financial reports, investing of city funds, managing debt issuances, and managing the City warehouse. The Finance Department strives to maintain the fiscal integrity of the city in accordance with city ordinances, state and federal laws, and Generally Accepted Accounting Principles.

fn karen duncan

Karen Duncan
Finance Director

828-438-5245 | This email address is being protected from spambots. You need JavaScript enabled to view it.

The Business Office offers several options for City customers to better manage their utility accounts including automatic bank drafts, budget billing, online account information and payments.

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The Finance Department is responsible for working with the City Manager to prepare the City's annual operating budget. The City Manager's proposed budget must be given to the City Council by its regularly scheduled June meeting, and the Council must enact the budget ordinance by July 1. The Local Government Budget and Fiscal Control Act establishes the dates by which each stage of the annual budget process is to be completed.

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The Accounting and Payroll Division maintains the City's general ledger, processes payroll, accounts payable and miscellaneous accounts receivable, and produces the City's Comprehensive Annual Financial Report (CAFR).

The division closely monitors the City's cash flow with excess funds being invested at all times. The City has a diversified portfolio in accordance with the City's investment policy, and all the City's investments are in compliance with the Budget and Fiscal Control Act of the North Carolina General Statues.

Accounting assists the Finance Director and City Manager in preparing the City's annual operating budget, and the division arranges all debt financing and is responsible for all aspects of the City's audit. The audit is performed each August and lasts around a week. The CAFR is completed in late summer/early fall and submitted to the Local Government Commission by the Oct. 31 deadline.

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The Business Office Division handles all billing and payments for City utility services, and all other City revenue passes through the Business Office. The Business Office staff processes thosands of transactions every day and strives to meet the needs of our customers. 

Other Business Office tasks include:

  • Answering telephone calls and greeting customers
  • Responding to questions about utility and cable account
  • Processing utility, cable, tax, and miscellaneous payment
  • Daily balancing of cash drawers and system reconciliations
  • Negotiating payment terms with customers
  • Taking applications for utility service and disconnects
  • Calculating, accepting, and refunding customer deposits
  • Submitting bad debts to the North Carolina Debt Setoff program

pie chart 256pxThis page contains several years worth of financial documents that have been prepared by the Finance Department for the City of Morganton.

If you have a question about the records, This email address is being protected from spambots. You need JavaScript enabled to view it. or call 828-432-2516.

 

View Financial Records

828-438-5233 | This email address is being protected from spambots. You need JavaScript enabled to view it.

The Purchasing Division is responsible for all aspects of City-wide procurement including the procurement of materials, equipment, and contractual services in accordance with City policy and with North Carolina General Statues. The Purchasing Agent confers with department staff to determine purchasing requirements, and coordinates and participates in bid specification and requests for proposal, advertises bid openings, presides at bid conferences, recommends the award of bid contracts, tracks bid proposals and ensures compliance with all legal requirements.

  • Purchasing Policy
  • Vendor List
  • Surplus Property
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Staff: Jennie McNeilly | 828-438-5242 | This email address is being protected from spambots. You need JavaScript enabled to view it.

The City Council must also adopt an order directing the Tax Collector to collect City taxes. The Tax Collector and the IRMS Department generate the City tax billing. In addition to collecting taxes, this division advertises listings and prepares other reports associated with taxes. Tax scrolls are maintained in this area. 

City Property Tax Rate

The City of Morganton levies the following rate of tax on each one hundred dollars ($100.00) valuation of taxable property in the city limits. The City Council approves the tax rate when it approves the City budget.

City property tax: $.53

Special Downtown Tax District:  $.14

To turn on or transfer electric, water, and sewer service, or to sign up for cable television, internet, or home phone service, follow these steps.

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The City of Morganton follows a varying, credit-based deposit policy. The standard deposit is $400.00 for all utilities – electric, water and sewer. Customers do have the option to apply for a lower deposit at an additional cost of $10.00. If a customer wishes to apply for a lower deposit, the City will run a verification check to determine the customer's eligibility.

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The Finance office is located on the first floor of Morganton City Hall.

Accounting: 828-438-5266
Business Office: 828-438-5245
Purchasing: 828-438-5233
Tax Office: 828-438-5245

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Location
First Floor, City Hall
305 E. Union St.
Suite A100
Morganton, NC 28655

Mailing Address
City of Morganton
Finance Department
PO Box 3448
Morganton, NC 28680-3448

 

Karen Duncan
Finance Director

828-438-5240
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Accounting Division  
Annette Henson
Accounting Assistant
828-438-5257
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Tammy Kirkpatrick
Accounting Manager
828-438-5256
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Kate Setzer
Accounting Assistant
828-438-5258
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Business Office  
Tonya Beam
Customer Service Specialist
828-438-5245
Mary Buchanan
Customer Service Specialist
828-438-5245
Amanda Bumgarner
Utility Billing Specialist
828-438-5244
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Lamina Duckworth
Customer Service Manager
828-438-5243
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Teresa Powell
Customer Service Specialist
828-438-5245
Purchasing Division  
Michael Chapman
Purchasing, Warehouse Supervisor
828-4385233
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David Langley
Warehouse Manager
828-438-5368
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Tax Collections Division  
Jennie McNeilly
Deputy Tax Collector
828-438-5242
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All purchasing procedures for the City of Morganton fall within the guidelines established by the North Carolina General Statutes. The City of Morganton City Council reserves the right to reject any and all bids.

SBilling Office | 828-438-5245 | This email address is being protected from spambots. You need JavaScript enabled to view it.

As part of our commitment to provide citizens with efficient and convenient service, the City of Morganton has partnered with ElectriCities, Point&Pay, and SouthData to offer online utility account information, ebilling, and the ability to pay City bills and taxes online.

City Contact

828-437-8863

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Staff Directory

305 E. Union St. Ste A100
Morganton, NC 28655 i Google Maps 16x16

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